Uganda's Premier Digital Marketplace!
At Kutumia Online Store, we’re revolutionizing the shopping experience in Uganda and beyond. Founded in Kampala with a vision to connect buyers and sellers across East Africa, we’ve grown to become a trusted platform for millions of customers seeking quality, convenience, and value.
Our Mission
To empower Ugandan businesses and consumers through innovative e-commerce solutions that make shopping seamless, secure, and satisfying.
Why us?
Choose Kutumia!
Local Expertise: Deep understanding of Ugandan market needs Secure Payments: Multiple payment options with bank-level security Fast Delivery: Kampala same-day delivery option with reliable nationwide shipping Customer First: Dedicated support team available via phone, email, and chat
Our Mission!
To empower Ugandan businesses and consumers through innovative e-commerce solutions that make shopping seamless, secure, and satisfying.
Our Values!
Integrity: Transparent pricing and honest product representation Innovation: Continuous platform improvements based on customer feedback Community: Supporting local sellers and manufacturers Excellence: Commitment to service quality at every touchpoint
Our Team
Bashir Kisitu
Founder, CEO & Lead Designer
I am an entrepreneur and digital commerce developer passionate about revolutionizing online shopping in Uganda. My journey began with a simple vision: to create a reliable, homegrown e-commerce platform that makes life easier for Ugandan shoppers while empowering local businesses.
With my background in IT and Business Administration, I saw the potential for technology to transform trade in Uganda. That’s why I founded Kutumia Online Store—a platform built for Ugandans, by a Ugandan.
Why I Built Kutumia
I believe every business, big or small, deserves a fair chance to thrive in the digital economy. At the same time, shoppers should have access to a seamless, secure, and affordable online shopping experience. Kutumia is my solution to bridge that gap.
My Mission
✔ To make online shopping fast, easy, and trustworthy for Ugandans.
✔ To support local sellers by giving them a digital marketplace to grow.
✔ To drive innovation in African e-commerce, starting right here at home.
What Drives Me
Customer-first approach – I listen to feedback to keep improving Kutumia.
Tech-driven solutions – I ensure our platform is secure, user-friendly, and always evolving.
Economic empowerment – I want Kutumia to help small businesses scale and reach more customers.
Join Me on This Journey
Kutumia is more than just a store—it’s a movement toward a smarter, more connected way of shopping. I’m excited to grow this platform with the support of our customers, vendors, and team.
“My goal is simple: to make Kutumia the most trusted online shopping destination in Uganda.”
— Bashir Kisitu
LEGAL DOCUMENTATION
Short Stories🌟 Our Memorable Moment: The Day Kutumia Truly Became Yours
It started with a simple idea:Â What if shopping in Uganda could be as easy as a tap on your phone?
In 2023, Kutumia was just a dream scribbled on a notebook in Kampala. But everything changed when we delivered our first order – a baby stroller to a young mother in Najjera during a heavy rainstorm. Despite flooded roads, our team personally ensured the package arrived dry and on time. Her joyful call saying, "You’ve saved my week!" became our wake-up call.
That’s when we realized: Kutumia isn’t just a store – it’s your trusted neighbor.
Why This Matters to You
✅ We’ve been there too – Late-night diaper emergencies, last-minute gift panics, or that phone charger you NEEDED yesterday.
✅ Every order is hand-checked by our team (yes, real humans in Kampala!).
✅ Your feedback shapes us – Like when you asked for more payment options, we added Mobile Money within 48 hours!
*"From that first stroller to 10,000+ happy deliveries – thank you for letting us grow with you."*
Team Kutumia
📞 *Need us? Call +256 774527378 – We pick up!*